Anti-hole guarantee
Anti-hole guarantee
12 months
Anti-hole guarantee
Why do we offer this guarantee?
When I wore my first barefoot shoes more than 10 years ago, I was immediately taken with the natural walking feel.
But one thing kept bothering me:
Many barefoot shoes simply didn't last long.
The thin sole gives a natural feel, but that's exactly where the first problems often appeared. Holes, heavy wear or damage after a relatively short time.
So from the very beginning, one thing was clear to us:
If we develop a barefoot shoe, it has to be a shoe you can rely on every day.
I wore our shoes myself almost every day for more than two years. More than 10,000 steps a day. On tarmac, gravel paths, forest trails and in completely normal everyday life.
The result?
Normal signs of wear, but no holes in the sole.
That's exactly why we now offer our 12-month guarantee against holes.
Because as a family business, we stand behind every pair of Wurzler™ shoes with our name.
More information about grounding and how it worksA message from the founder.
Our promise
12-month guarantee against holes
If a hole appears in the sole within 12 months of normal use, we'll replace your pair of Wurzler™ free of charge.
Simple, straightforward and fair.
What is covered by the guarantee?
✓ Holes in the sole that appear within 12 months of normal use
✓ Material and manufacturing defects in the sole
✓ Damage that occurs despite correct use
What is not covered by the guarantee?
✕ Normal wear of the tread
✕ Cosmetic signs of use
✕ Damage caused by sharp objects (such as glass, nails or metal parts)
✕ Deliberate damage
✕ Improper use or modifications to the shoe
Fair. Personal. Straightforward.
We review every request personally.
If a problem occurs, simply get in touch with our customer service team. Together, we'll find a fair and suitable solution.
Because our goal isn't to make the cheapest shoes.
Our goal is to develop shoes you can rely on with every step.
Ing. Michael Grausam, founder of Wurzler™
Thank you to everyone who has supported Wurzler™ from the very beginning.